Customer training videos

Risk Tracking with ARM

ARM provides a myriad of ways to track the progress of your risk management processes and for maintaining data quality.  In fact, there’s so much stuff in the product that we’ve put together some training videos, that give an overview of a discrete part of the product, and that then dives deeper into the detail.  The videos are available to all ARM users in the Customer Portal.

Simply go to the How To section of the customer portal, and you will have access to the Enabler Series of videos, RPM templates and other training videos.  Video topics include:

• Risk escalation
• Summary detail records
• Convert record type
• Data history search
• Desktop views
• Inherent risk
• Risk treatment
• Quantitative assessment
• Multiple impact linking
• Multi currency
• Linking risks to audits
• Control evaluations
• Linking risks to incidents
• Linked documents
• Move & copy records
• Risk reviews
• Building public & private filters
• Bulk data update
• Portfolio views
• Knowledge base
• Creating a quick report in RPM
• Moving business folders in ARM
• ARM risk connectivity
• Risk tracking in ARM

In the video Risk Tracking with ARM we take you through all the common tools within ARM for tracking progress and ensuring data quality. The video looks at risk management status, quality of data, how to meet reporting cycles, matching your program and activity schedules, reminders on the desktop and email alerts.

Data quality is imperative when communicating risk information. ARM provides several tools to help you to monitor and improve data quality.  Many of these are to do with time, for example, when was a risk status last updated, if it was a few months ago, it probably needs further investigation. Another example is the completeness of data.  ARM enables you to mandate certain fields, that way users are forced to complete them. Validated pick lists also ensure that responses are standardised, enabling easier better reporting, comparison and analysis.  Missing data can also be highlighted within the dashboard – for example, a high risk with no plan.

ARM enables you to track risk history which means that you can:

• Highlight changes and trends
• Helps to predict future risk performance
• Helps to focus on areas for process improvement
• Provides date fields and tools to analyse the quality of data that ensures risk reporting is effective.

If you’re looking to improve your ARM reporting and improve your data quality, this could be 30 minutes of your time well invested.  Simply log onto the Customer Support Portal, go to the Knowledge section, select the Training tab and you will see Additional Training videos.

If you don’t already have a login for the portal, contact support@sword-grc.com today.